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Operational and Legacy System Support
Transitioning or supporting legacy systems requires collaboration across the organization.
Our experts at Leidos Health are very familiar with the challenges of how healthcare organizations strive to lower their EHR systems total cost of ownership—while maintaining or improving the level of application support provided to user communities. We have developed a number of solutions that offer the savings and service you need.
|• 24x7 Remote or Onsite Support||• Batch Job Management|
|• After Hours Rotational On-Call Support||• Routine Table Maintenance|
|• Application Primary Point of Contact||• Application and Regulatory Updates|
|• Departmental and Vendor Liaison||• Small Service Requests|
|• Application Break/Fix||• Dedicated Customer Site Manager Onsite|
|• Production System Monitoring||• SLA Monitoring, Tracking and Reporting|