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CDR Part Request

Service tickets in real time

Connect with one of the industry’s largest and most experienced security service teams, and get support for your equipment, when and wherever you need it.

With 24/7 online access, the Leidos CDR Part Request form allows you to submit part requests at your convenience, without having to phone or email. By utilizing this new web interface, you can trust your request will properly route to the correct team member.

This valuable tool is one more way Leidos ensures rapid response to our partners' service needs and maximizes the operating availability of security systems.
 

You can
  • Request a part that is under contract or warranty
  • Skip the email or phone call to Leidos
  • Directly start the Leidos part fulfilment process
  • Access the request system anytime, anywhere


Please note, in certain scenarios, the system will not be able to generate or auto-assign the work order.  When this occurs, the work order ticket will be routed to our Leidos Call Center for resolution and dispatching.