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  • Company
    • Our Business

      We embrace and solve some of the world's toughest challenges.

      • Civil
      • Defense
      • Health
      • Intelligence
      • Dynetics
      • Leidos Innovations Center (LInC)
      Gibbs & Cox-designed DDG-51 Arleigh Burke-class destroyer at sea

      Leidos completes Gibbs & Cox acquisition, expanding maritime undersea, autonomous and cybersecurity capabilities.

      Read Press Release

    • Mission, Vision, & Values

      Everything we do is built on a commitment to do the right thing for our customers, our people, and our community.

      • Mission
      • Vision
      • Values
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      Let’s come together and talk about the changes that are needed.

      The Opioid Epidemic: A Call to Action

    • Leadership

      Meet the executive team responsible for leading our forward-thinking employees toward a shared success.

      • Roger Krone
      • Chris Cage
      • Maureen Waterston
      • Vicki Schmanske
      • Jerry Howe
      • Jim Carlini
      • Debbie Opiekun
      • Thomas Sanglier
      • Jim Moos
      • Gerry Fasano
      • Roy Stevens
      • Liz Porter
      • Steve Cook
      • Paul Engola
      • Board of Directors
      Roger Krone

      Meeting the challenges of an uncertain world.

      An Interview with CEO Roger Krone

    • History

      Leidos has a long history of innovative problem-solving and customer service, dating all the way back to 1969 when Dr. J. Robert Beyster founded his "crazy little company".

      • Explore our History
      • Dr. J. Robert Beyster
      • A Kaleidoscope of Innovation: The Story of Leidos
      Dr. Beyster

      Almost 50 years ago, visionary scientist J. Robert Beyster, Ph.D. founded the company that evolved into Leidos.

      Read More

    • Inclusion & Diversity

      Our commitment to inclusion and diversity is reflected in the way we engage our people, our customers, and our external partnerships through our innovative programs, sponsorships, and engagement.

      • Our Vision, Philosophy, and Approach
      • Strategic Diversity Outreach
      • Employee Resource Groups
      • Inclusion & Diversity in the UK
      Top Supporters HBCU badge for 2022

      Leidos was recently named to the 2022 Top Supporters of HBCU Engineering list published by Career Communications Group, Inc.

      Partnering with HBCUs

    • Responsibility & Sustainability

      We're equally committed to using our time and resources to support people, enrich communities, and protect the environment.

      • ESG Goals
      • CEO Message
      • Executive Summary
      • ESG Governance & Strategy
      • Environment
      • Community
      • People
      • Suppliers & Small Business Relationships
      • Political Activities
      • About our Reporting
      • GRI™ Standards
      NASA ground station

      Discover how we helped NASA develop a climate action plan

      Read Article

    • Ethics & Compliance

      We have a strong history of performance that rests on our foundation of integrity.

      • File a Report
      • History of Ethics
      • Ethics Program Structure
      • Code of Conduct
      Ethisphere award logo

      Leidos named one of the World’s Most Ethical Companies for fifth consecutive year.

      Read More

    • Rankings & Awards

      Our innovative approach and the services and solutions we deliver frequently earn Leidos recognition from our industry and the media.

      • Enterprise Awards
      • Defense Awards
      • Civil Awards
      • Health Awards
      A gold trophy on a light green background

      A frequent honoree on the corporate awards circuit, Leidos is proud of its many industry-specific and corporate-level achievements.

      Cue the Applause

    • Partners

      The Leidos Alliance Partner Network emphasizes connections through partnership and collaboration that drive innovation, advance technology, and build efficiency.

      • Corporate Strategic Partners
      • Technology Integration Partners
      • Emerging Technology Partners
      Bubba with helmet on

      We're teaming up with Bubba Wallace and 23XI Racing in 2022 advancing a culture of inclusion and diversity.

      Fueling a Better Tomorrow

    • Subsidiaries

      Our wholly owned and majority-owned subsidiaries attract and retain top talent motivated to deliver results for clients.

      • 1901 Group
      • Dynetics
      • Gibbs & Cox
      • Leidos Biomedical Research
      • Leidos Digital Solutions
      • BEONTRA
      • QTC
      • Leidos Engineering
      • Systems Made Simple
      • Varec
      Gibbs & Cox-designed DDG-51 Arleigh Burke-class destroyer at sea

      Leidos completes Gibbs & Cox acquisition, expanding maritime undersea, autonomous and cybersecurity capabilities.

      Read Press Release

    • Contract Vehicles

      Whether you’re a potential government customer or a prospective supplier, through this listing you can find our technical and professional services under pre-negotiated terms and conditions.

      • Governmentwide MACs & IDIQs
      • GSA Schedules
      • Agency Specific IDIQs
      • International
    • Global

      With more than 400 locations in 30 countries, we continue to expand our presence and strengthen our international relationships.

      • United Kingdom & Europe
      • Australia
      • Israel
      • Middle East
      • Canada
      plane flying over water

      Leidos has announced the completed acquisition of Cobham Aviation Services Australia’s Special Mission business.

      Hop Onboard to Learn More

    • Trust

      Cybersecurity and data privacy is central to what we do; protecting data, systems, and infrastructure that are critical to our employees, customers, communities, and stakeholders.

      • Commitment to Privacy & Cybersecurity
      • Cybersecurity
      • Data Privacy
      • Privacy Statement
      Citizens walking with data flowing around them

      Today, tomorrow, and every day is Data Privacy Day.

      Read the Article

  • Markets
    • Aviation

      From sidewalk to sky, we've got you covered.

      • Air Traffic Management
      • ANSP Professional Services
      • Security Solutions
      • Intelligent Approach
      • Scenario Planning & Forecasting
      • Passenger Flow Measurement
      • FODD & Fuels Management
      • Flight Management & Briefing
      Leidos Smartlane in use at an airport

      Safeguarding travel and trade at a global scale with fully-integrated security detection solutions.

      Learn About Our Portfolio

    • Defense

      From our airborne work alerting warfighters to what's over the next hill to our autonomous maritime platforms protecting sea lanes and shores, our team is solving global critical challenges.

      • Airborne
      • Autonomy & Autonomous Solutions
      • Command & Control
      • Cyber
      • Digital Modernization
      • Operations & Logistics
      • Training
      Gibbs & Cox-designed DDG-51 Arleigh Burke-class destroyer at sea

      Leidos completes Gibbs & Cox acquisition, expanding maritime undersea, autonomous and cybersecurity capabilities.

      Read Press Release

    • Energy & Industry

      Leidos is uniquely equipped to support your important work in critical industries such as energy, transportation, and manufacturing.

      • Site Management & Operations
      • Power Delivery
      • Integrated Energy Management
      • Project Finance & Development
      • Digital Utilities
      • Manufacturing Systems
      • Transportation
      • Advanced Communications Solutions
      Electricity pylons in sunny field

      Leidos delivers a complex modeling project resulting in a clear view of bulk electric and sub-transmission systems for FirstEnergy.

      Read the Case Study

    • Government

      We support important programs that expedite identity theft recovery, protect electronic health records, streamline paper tax filings, enhance consumer fraud investigations, support census data collection, and enable scientific research.

      • Cybersecurity
      • Digital Modernization
      • Health IT
      • Forms Processing
      • Operations & Logistics
      • Mission Software Systems
      IT analysts in discussion over monitors

      Leidos completes acquisition of 1901 Group, expanding digital modernization capabilities.

      Read Press Release

    • Healthcare

      We draw on decades of success to deliver a range of solutions and services to meet the healthcare challenges of today.

      • Hospital Systems
      • Federal Health
      • Military & Veterans Health
      Healthcare professional using tablet

      Taking a strategic approach to experience true digital transformation in healthcare.

      Read White Paper

    • Homeland

      Integrating, applying, and advancing IT to tackle the ever-advancing challenges of protecting our borders.

      • Biometrics
      • Mission Cyber & Network Defense
      • Integrated Systems
      • Digital Modernization
      • Data Analytics
      • Intelligence & Linguistic Services
      • CBRN Defense
      • Human Capital Services
      • Complex Logistics
      • Ports & Borders
      • Critical Infrastructure
      Leidos Smartlane in use at an airport

      Safeguarding travel and trade at a global scale with fully-integrated security detection solutions.

      Learn About Our Portfolio

    • Intelligence

      With expertise in cloud-enabled automation and augmentation and a team adept at harnessing machine learning, we’re applying powerful analytic tools for superior performance and protection despite a staggering breadth of data.

      • Intelligence Community Engineering
      • Collection, Analysis, & Reporting
      • Operational Support & Training
      Woman looking at computer screen reflection in glasses

      Our DevOps Lab is an advanced, unclassified, state-of-the-art center dedicated to software and hardware development and engineering.

      Learn more about the Lab

    • Science

      Providing groundbreaking scientific research and environmental management best practices that make headways in the defense, civilian, and health markets.

      • Life Sciences
      • Autonomous Systems
      • Airborne & Ground ISR
      • Command & Control
      • Environmental Science
      • Modeling, Simulation, & Training
      • Sensors
      • Specialty Sciences
      Illustration representing health-focused scientific research

      NCI's Frederick National Laboratory has launched three initiatives focused on SARS-CoV-2.

      Read the Article

    • Space

      Speed, security, and scale for your most critical space missions

      • Mission Operations
      • Human Exploration
      • ISR
      • Payloads
      • Domain Awareness
      • Propulsion
      Female behind a transparent screen with text and graphs visible

      IT systems disappear into the background by providing an enhanced user experience

      Learn how IT Enables the Mission

  • Capabilities
    • Cyber Operations

      We use intelligent automation and AI/ML-driven analytics, combined with detection and mitigation, to protect and defend networks.

      • Zero Trust
      • Security Operations Center
      • Cyber Resiliency
      • Risk Management Framework
      • Cyber Analytics
      • Information Assurance
      • Insider Threat
      • Accredited Testing & Evaluation
      • EXCITE
      • Electronic Warfare
      binary code

      Outpacing adversaries through the application of IT, engineering, and science.

      From Castles to Cities with Zero Trust

    • Digital Modernization

      We deliver resilient IT solutions and managed services that leverage trusted AI and full-spectrum cyber to decrease vulnerabilities in complex IT operations.

      • Application Modernization
      • Cloud
      • Data Center Modernization
      • Digital Workplace
      • Mobility
      • SecDevOps
      • User Engagement
      IT analysts in discussion over monitors

      Leidos completes acquisition of 1901 Group, expanding digital modernization capabilities.

      Read Press Release

    • Integrated Systems

      We deliver high-performing hardware and software systems to solve challenges in an array of specializations.

      • Assured-Position Navigation & Timing
      • Autonomous & Unmanned Systems
      • Biometrics
      • Security Detection & Automation
      • Sensors, Signal Processing, & Analysis
      • Space
      • Strike Systems & Hypersonics
      • TRAPS
      Gibbs & Cox-designed DDG-51 Arleigh Burke-class destroyer at sea

      Leidos completes Gibbs & Cox acquisition, expanding maritime undersea, autonomous and cybersecurity capabilities.

      Read Press Release

    • Mission Operations

      In-depth domain knowledge and mission understanding to provide cost-effective tools and enhanced processes that are secure, resilient, and support our customer's critical missions.

      • Antarctic Support Contract
      • EngineeringEdge® NextGen
      • ISS Cargo Mission Contract
      • Leidos Performance Management
      • UK Logistics & Operations
      • StarTT®
      • Strategic National Stockpile
      Ice sheet in Antarctica

      Each year, Leidos moves more than six million pounds of cargo and coordinates 100 flight missions to and from Antarctica.

      About Our Role

    • Mission Software Systems

      Through disciplined processes, common tools, reusable frameworks, automation, collaboration, and domain expertise, our mission software systems are designed to deliver secure, mission quality software.

      • Command & Control
      • LEAF
      • SE Core
      • Tactical Data Links
      • AI/ML
      Software on a mission text on blue background

      Mission quality software. Silicon Valley speed.

      More on Building Better Software

    • Enabling Technologies

      Our enabling technologies are the backbone of our core capabilities, supporting our customer's important work from the front lines.

      • Secure, Rapid Software
      • Trusted AI/ML
      • Full-Spectrum Cyber
      • Rapid Prototyping & Manufacturing
      Military radar simulation with green display, showing a glowing grid with coordinates and positioning numbers

      How we are deploying AI to solve the world’s toughest problems.

      Artificial Intelligence in Action

    • Technology Certifications

      We partner with world-class technology providers to develop innovative solutions for our customer’s toughest challenges.

      • AWS
      • Cisco
      • Microsoft
      • Scaled Agile
      • ServiceNow
      group of coworkers looking at computer monitor

      We help our partners save money and improve performance.

      How the Cloud Saved Some Coin

  • Insights
    • Insights

      Expertise, industry leadership, unique perspectives, and more — directly from our employees and stakeholders.

      • Latest Insights
      • MindSET Podcast
      • Press Releases
      • Heroes of Leidos
      • Our Experts
      • Careers
      • Military & Veterans
      • Inclusion & Diversity
      • Community
      • Articles
      • Case Studies
      • Infographics
      • Q&As
      podcast microphone

      Listen to the stories behind the world's most important work in the MindSET podcast.

      Explore the MindSET Podcast

  • Careers
    • Latest Opportunities

      Keep up to date on the latest career opportunities at Leidos.

      • Military Veteran Program
      • External Referral Program
      • Intern & New Graduate Jobs
      • Careers with Leidos in the UK
      • Careers with Leidos in Australia
      • Opportunities for Leidos Employees
      People icons with gradient over

      At Leidos, we have a strong focus on our employees’ career, flexibility, and well-being.

      Learn more about Leidos Life

    • Life at Leidos

      A career at Leidos offers meaningful and engaging work, a collaborative culture, support for your career goals, while nurturing a healthy work-life balance.

      • Our Values
      • Our Culture
      • An Inclusive Workforce
      • Build a Career
      • Leidos Alumni Network
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      At Leidos, we have a strong focus on our employees’ career, flexibility, and well-being.

      Learn more about Leidos Life

    • Pay & Benefits

      Pay and benefits are fundamental to any career decision, which is why our compensation packages reflect the importance of the work we do for our customers.

      • Compensation
      • Health & Wellness
      • Income Protection
      • Leave
      • Retirement
      • Family Benefits
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      At Leidos, we have a strong focus on our employees’ career, flexibility, and well-being.

      Learn more about Leidos Life

    • Frequently Asked Questions

      Find answers to the most commonly asked questions related to securing a role at Leidos.

      • Searching for a Role
      • Applying for a Job
      • Determining Application Status
      • System Access
      • Job Eligibility Requirements
      • Receiving Job Notifications
      • Our Talent Community
      • Career Insights
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      At Leidos, we have a strong focus on our employees’ career, flexibility, and well-being.

      Learn more about Leidos Life

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Services

Leidos employees working on project

Customer support call centers

Our call centers are available around the clock with representatives available to provide services to support our customers.

  • Generate service requests
  • Provide status updates to customers on the progress of corrective maintenance and preventative maintenance efforts
  • Dispatch field service engineers
  • Place part orders
  • Provide assistance in directing your call to others within Leidos
help icon

United States

Toll Free: 800-776-3031
Toll: 727-369-4356

phone icon

United Kingdom

+44(0)1344477908

help icon

Australia:

Toll Free: 800 009729
Toll: +61 3 9353 7500

Send a support request

Service locator

Leidos Security Detection & Automation, Inc.
10E Commerce Way
Woburn, MA 01801

24/7/365 Call Centers
Toll Free: 800-776-3031
Toll: 727-369-4356

Leidos Security Detection & Automation, Inc.
10E Commerce Way
Woburn, MA 01801
Toll: 727-369-4356

Singapore
Headquarters
300 Tampines Ave 5
#05-04 Tampines Junction
Singapore 529653
Tel: +65 6787 0118

Beijing
RM203, Level 2, B12C
Universal Business Park, No. 10 JiuXianQiao Road
Chaoyang District, Beijing 100015, PRC
China

Hong Kong
Unit 2308, Nanyang Plaza,
No.57 Hung To Road,
Kwun Tong, Kowloon
Hong Kong

India
Regus Business Centre
Level 12, Tower C, Bldg # 8
DLF Cybercity
DLF Phase 2
Gurgaon, Haryana
India 122002

Korea
Room 2089, Incheon International Airport Passenger Terminal
2851 Woonseo-dong
Jung-gu, Incheon City, Korea

Malaysia
Kuala Lumpur

Australia
Unit 3
227 Fitzgerald Road
Laverton North, Victoria 3026
Australia
Toll Free: 800 009729
Toll: +61 3 9353 7500

Download Australia Pty Ltd Equipment Sales T&Cs

United Kingdom
Headquarters
Astro House, Brants Bridge, Bracknell
Berkshire, RG12 9BG
United Kingdom
+44 (0) 1344 477908

United Kingdom
Heathrow Airport
Bath Road
Hayes
Middlesex, UB3 5AP

Ireland
Dublin Airport
County Dublin
Ireland

The Netherlands
Schiphol Airport
Schiphol Nederland BV
Postbus 7501
1118 ZG Schiphol

Italy
Viale Bruno Buozzi, 64
00197 Rome
Italy

Saudi Arabia
Riyadh

United Arab Emirates
Dubai Airport Free Zone
6W A 217
P.O.Box 54817
Dubai
United Arab Emirates

On-site Customer Support Services

Recognized worldwide for our commitment to customer service, Leidos Security Detection & Automation fields one of the industry’s largest and most experienced global service teams. We offer a spectrum of services to help you attain maximum value from your investment while maintaining effective and efficient operations, including on premise, phone and emergency support.

Our customer premise support services include installation and integration, preventative maintenance plans and 24/7 repair at customer site to make certain systems are performing at optimal levels.  Leidos has many service options to meet customers’ budget, system availability and specific customer operating requirements. Utilizing our current service plans or customized  plans, we provide flexibility to meet customers’ needs.

Our team of field service technicians and engineers are strategically located across the globe to ensure rapid response to customers’ service needs and maximize system operating availability.

 

Download Support Services Brochure  View Service Fact Sheet

Global Project Support

Leidos Security Detection & Automation Global Projects Service Support Team is disciplined in planning, organizing and managing security screening systems installation and integration to achieve critical budget, milestone and performance goals. Whether cargo, checkpoint, checked baggage or other security system installation project, the Global Project team provides customized solutions and management support to turn ideas into reality.  Specific services include networking, systems integration, construction, system upgrades, consultation and equipment replacement.

Leidos' Global Projects Service Support Team consists of specialized engineers and technicians with the skills to complete any task. We utilize project management principles and tools to execute your security screening program to ensure your goals are met relative to schedule, quality and budget.

Training Solutions

With thousands of security personnel trained annually, Leidos Security Detection & Automation provides training services to meet our customers’ growing and changing needs. This is achieved by consistently providing high quality and responsive training solutions, allowing customers to fully utilize Leidos products at their maximum efficiency.

The Leidos Security Detection & Automation training department uses the following guiding principles to meet all customer requirements:

Commitment to Total Customer Satisfaction - We strive to exceed the expectations of our customers with products and services of the highest quality that demonstrate our belief in continuous improvement, excellence and attention to detail.

Flexible Training Options - We offer a range of courses for operations, maintenance and engineering personnel in a variety of formats to meet individual customers’ needs. Learn through instructor-led classes at an Leidos Security Detection & Automation facility or at your site. Additionally, we can provide specialized seminars, custom courses or web-based learning applications. If ongoing knowledge transfer is a priority, you can take advantage of our train-the-trainer programs.

Experienced, Enthusiastic Instructors - Our team of training professionals brings a wealth of industry and product expertise to your learning experience. All instructors receive extensive training and ongoing evaluation to ensure top performance. Best of all, they demonstrate a passion for our technology and a genuine enthusiasm for the learning process, making your training as enjoyable as it is informative.

Training centers are located in USA, UK and Singapore. 

The Leidos technical support team consists of product specialists available to answer all of your technical questions and provide phone or on-site support as required. These individuals lead their product or product line as a technical authority within service operations. The product specialist serves as the key expert resource to other service team members, as well as the technical interface between service operations, engineering, research and development and product management.

Our technical support locations can be found in the USA, UK, Singapore, Hong Kong and Australia. 

Leidos SDS has long recognized the need to provide customers with superior repair and diagnostic capabilities for the products we sell and support. This in-house capability ensures our customers’ systems are supported throughout their lifecycle and that maintenance costs are minimized. Our repair center capabilities include diagnostics, repair, test, failure analysis and quick repair turnaround to meet customers’ needs. Our repair service centers are staffed with trained technicians utilizing advanced tools and test equipment to ensure repairs are performed accurately and economically. As new products are introduced, the service center capabilities are updated to provide continuous support. Our team adheres to ANSI and API standards and is ISO 9001 certified.

Skilled and Fully Trained Technicians
Our technicians are OEM certified on multiple products as well as skilled in debugging printed circuit boards, power supplies and other complex computer or electrical components to determine the appropriate repair solution. Customized diagnostics software and specially designed test tools are employed to attain 100% repair performance and eliminate field failures once returned for installation. Technicians are cross-trained on all products, giving us the capability of quick turnaround repair time and emergency repairs to maximize system availability in the field.

Complete Failure Analysis as Required
Failure analysis is provided when requested by the customer. All field returned items are tested using a complete set of diagnostics on a fully configured system designed to replicate customer configuration and operating environments to assist in failure analysis and repair.

Spare part and consumable orders are fulfilled via customer-driven delivery options: overnight, next-flight-out and local courier services. Leidos Security Detection & Automation maintains a global distribution network of regional distribution centers and localized forward stocking locations modeled to support dependable, reliable and expeditious delivery of OEM parts required to support system operational availability.  Spare part and consumables stocking levels are managed by an enterprise system designed to forecast our customers’ requirements well in advance of need.
 
Distribution Logistics & Warehousing
With close to 100 forward stocking locations, we are able to fill most parts and consumable orders the same day they are received using our global distribution network. Our stocking locations place the inventory in close proximity to the point-of-use, thus enhancing system operational availability.

Parts and Consumables
Leidos Security Detection & Automation provides OEM-specified spare parts and consumables for our products, designed to maintain the superior detection capabilities built into every Leidos Security Detection & Automation product. All spare parts and consumables provide our customers with high quality products to ensure maximum performance and safety standards for their Leidos Security Detection & Automation equipment and peripherals. 

Spare Parts and Consumables Order Processing
Processing orders and shipping parts is only a portion of our after-sale support commitment.  Parts and consumable orders are supported by knowledgeable professionals who assist with any questions a customer may have to ensure the correct product is ordered first time, every time.

Specialized Spare Part and Consumables Support Modeling
Leidos Security Detection & Automation can provide customized spares and support plans to meet budget and system availability requirements. 

Purchase/RMA Parts Support Contact

North America
United States
Toll Free: 800-776-3031
Toll: 727-369-4356
Tel: +1 727 556 0270
Customer support 1-800-776-3031

Latin America
Tel: +1 727 556 0270
Customer support 1-800-776-3031

EMEA
United Kingdom:
Phone:  +44 (0) 1344 477900

Italy
Tel: +39 345 016 3543

Saudi Arabia
Tel +966 554 799 904

United Arab Emirates
Tel: +971 4 609 1906

Asia
Hong Kong
Tel: +852 2587 1777

Beijing
Tel: +86 10 59761616

Korea
Tel: + 82 32 741 6495/6

Singapore
Tel: +65 6787 0118

Malaysia
Tel: +60 3 877 63165

India
India Tel: +91-124-4696703

Australia
Toll Free: 800 009729
Toll: +61 3 9353 7500

Leidos Security Detection & Automation offers a variety of service contracts and can customize service contracts to meet performance and uptime requirements. Our team of field service engineers performs preventive and corrective equipment maintenance in the field, whether or not you are under warranty, service agreement or operating on a time-and-material basis.

Geographically Located Field Service Engineers
Leidos strategically places field service engineers as well as identifies and utilizes local service providers to optimize our service network. These relationships allow us to provide our customers with local coverage ensuring rapid response to minimize downtime.

Customer Support Request Form

Complete and submit the request form and a Leidos representative will contact you.

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